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LiFePO4 Batteries
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12V LiFePO4 Batteries
How is a Power Queen 12V LiFePO₄ battery better than lead-acid?
Power Queen 12V LiFePO₄ batteries bring significant improvements over traditional lead-acid batteries, making them a smarter choice for anyone needing reliable, long-lasting power. Here are the main benefits:
- 200% more usable power than lead-acid batteries.
- 1/3 lightweight and compact design.
- 10X faster maximum charging speed.
- 8X cycles life (4000+ deep cycles at 100% DOD).
- Built-in Battery Management System (BMS) for added protection.
- Optional type built-in heater available for cold climates.
- 100% safe and reliable performance.
- Zero maintenance and sealed design.
- Expandable power with 4P4S (48V/16 units max).
While LiFePO₄ batteries usually cost more upfront, their longer life, higher efficiency, and low maintenance make them more cost-effective over time.
- 200% more usable power than lead-acid batteries.
- 1/3 lightweight and compact design.
- 10X faster maximum charging speed.
- 8X cycles life (4000+ deep cycles at 100% DOD).
- Built-in Battery Management System (BMS) for added protection.
- Optional type built-in heater available for cold climates.
- 100% safe and reliable performance.
- Zero maintenance and sealed design.
- Expandable power with 4P4S (48V/16 units max).
While LiFePO₄ batteries usually cost more upfront, their longer life, higher efficiency, and low maintenance make them more cost-effective over time.
What's the lifespan for Power Queen batteries?
We offer a 5-year warranty for lithium batteries and a 2-year warranty for chargers. Please refer to our warranty policy for more details. https://ca.ipowerqueen.com/pages/warranty-policy
How should the batteries be series and paralleled?
Wear insulating gloves for protection before connecting. Please pay attention to operational safety during the connection process. It's recommended to connect in parallel first, then in series.
1. To connect batteries in parallel: positive terminal to positive terminal (+ to + ) ; negative terminal to negative terminal (- to - ) , which increases capacity (Ah).
2. To connect batteries in series, connect the positive terminal to the negative terminal (+ to -), which increases the voltage (V). If you have more batteries, we recommend connecting up to 4P4S (48V/16 units ).
1. To connect batteries in parallel: positive terminal to positive terminal (+ to + ) ; negative terminal to negative terminal (- to - ) , which increases capacity (Ah).
2. To connect batteries in series, connect the positive terminal to the negative terminal (+ to -), which increases the voltage (V). If you have more batteries, we recommend connecting up to 4P4S (48V/16 units ).
How many batteries can be connected in series and parallel?
Yes, you can charge a Power Queen 12V LiFePO₄ battery with solar panels, but make sure to use a compatible solar charge controller (MPPT ) designed for lithium batteries.
Can I charge a Power Queen 12V lithium battery with solar panels?
For bundled orders, items are shipped in separate packages and will have multiple tracking numbers. These packages may not arrive at the same time. Please check all tracking numbers on the Track Order page to track the remaining packages.
Can I use a standard charger to charge your 12V LiFePO4 battery?
Yes, if your charger is compatible with LiFePO4 batteries, there is no problem charging with your battery. Also, you can check it yourself: To charge our 12V LiFePO4 battery, the charging device should meet the following conditions: ,
1. Support LiFePO4 battery charging mode.
2. The charging voltage is between 14.2 V and 14.6 V.
3. The charging current must not exceed the maximum continuous charging and discharging current rating. If so, then it won't be a problem to charge the 12V batteries.
1. Support LiFePO4 battery charging mode.
2. The charging voltage is between 14.2 V and 14.6 V.
3. The charging current must not exceed the maximum continuous charging and discharging current rating. If so, then it won't be a problem to charge the 12V batteries.
How do I choose a charger for a 12V LiFePO₄ battery?
Choose a charger specifically designed for LiFePO₄ batteries, with a charging voltage of 14.2V - 14.6V and no float or trickle charging stage. Next, consider the charging time. For example, a 12V 100Ah LiFePO4 battery takes about 10 hours to fully charge at 10A, but only 5 hours at 20A.
Can I fully drain a LiFePO₄ battery before recharging?
It's not recommended to fully drain a LiFePO₄ battery to 0%, as it may shorten the battery's lifespan. For optimal performance and cycle life, we recommend keeping the battery at 20-80% cycles, and 50% SOC is better for long-term storage.
Will the battery be fully charged when I receive it?
Due to battery shipping requirements, we will charge the battery to 30%-50% before shipping. Therefore, when you receive your battery, please fully charge it before you begin using it.
24V Lithium Battery
What is the lifespan of a 24V lithium battery?
Power Queen 24V LiFePO₄ battery typically lasts 4,000 cycles(at 100% DOD), depending on usage and charging conditions. That's equivalent to 10 years or more with regular use and proper care.
What is the maximum voltage of a 24V lithium battery?
The fully charged voltage of a 24V LiFePO₄ battery is typically 28.4V to 29.2V Always refer to your battery's manual for the exact charging voltage range.
How do I choose a charger for a 24V LiFePO₄ battery?
To properly charge a 24V LiFePO₄ battery, a charger with a voltage range of 28.4V to 29.2V is necessary. If a charger with lower voltage is used, it can still charge the battery, but it won't reach 100% full capacity.
Track your order
How do I track my order?
Once the payment is completed, we will process and ship your order within 1–3 days. Your package will be delivered via UPS/FEDEX.
After the order is shipped, the tracking number will be sent to you by email. You can check the shipping status on the logistic official website using the tracking number.
If you need further information about your order status, you can enter your tracking number here to check: https://ca.ipowerqueen.com/pages/track-my-order
After the order is shipped, the tracking number will be sent to you by email. You can check the shipping status on the logistic official website using the tracking number.
If you need further information about your order status, you can enter your tracking number here to check: https://ca.ipowerqueen.com/pages/track-my-order
Where is my order shipped from?
We have multiple warehouses located in Canada. We will arrange the shipment from the nearest warehouse according to your shipping address and stock situation.
If my order is delayed, what should I do?
Because the cooperated logistics companies will encounter some unexpected situations during transportation sometimes, we feel so sorry for any inconvenience caused.
Please provide us with your order number, and we will urge the logistics carrier to expedite the delivery of your order.
Please provide us with your order number, and we will urge the logistics carrier to expedite the delivery of your order.
I need the order invoice
No problem. Please contact our customer service and provide your Order Number and email address, we will send you the invoice after confirmation.
Cancel or change your order
Can I cancel my order if it's not shipped?
Yes. Since your order hasn't been shipped yet, you can cancel or make changes.
Can I cancel my order if it's shipping?
Unfortunately, since your order has already been shipped, we're unable to make any changes at this stage. You will receive an email with the shipping details shortly. If you no longer need the items, you're welcome to return them according to our return instructions.
Where are your batteries made?
Power Queen batteries are made in China. They are made of EV-grade cells which are all automotive-grade batteries from Tier 1 battery companies.
I need the order invoice
No problem. Please contact our customer service and provide your Order N
Payment
What payment methods do you support?
We support 2 payment methods:
1. PayPal Payment
2. Credit / Debit Cards Payment. We accept the below credit/debit cards as payment:
- American Express
- Apple Pay - Google Pay
- MasterCard
- Shop Pay - Visa
1. PayPal Payment
2. Credit / Debit Cards Payment. We accept the below credit/debit cards as payment:
- American Express
- Apple Pay - Google Pay
- MasterCard
- Shop Pay - Visa
What is the best way to contact you?
You can contact us via email at info@example.com or by phone at 123-456-7890.
Do I need to pay sales tax?
Yes, it's required. Canada imposes a 5% Goods and Services Tax (GST), which applies to most sales.
Some provinces also charge an additional Provincial Sales Tax (PST) or use a Harmonized Sales Tax (HST) that includes the GST.
Taxes are automatically calculated at checkout based on your location.
Some provinces also charge an additional Provincial Sales Tax (PST) or use a Harmonized Sales Tax (HST) that includes the GST.
Taxes are automatically calculated at checkout based on your location.
What should I do if my card is declined?
It may be caused because your credit card doesn't support international transaction. To ensure your order is not declined when placing an order, we suggest the following:
- Change another bank card that supports to international transaction to fulfill the payment.
- Alternatively, please use PayPal to complete the checkout.
- Change another bank card that supports to international transaction to fulfill the payment.
- Alternatively, please use PayPal to complete the checkout.
How do l apply the discount code?
To use a discount code, enter it into the discount code or gift card field during checkout and click Apply. Please note that each code can only be used once.
Discounts cannot be combined with other promotions. If my discount code isn't working, Please make sure you check the details provided when you receive any codes.
Codes may only be valid for certain items and the majority of codes will have an expiration date or a limited amount.
Discounts cannot be combined with other promotions. If my discount code isn't working, Please make sure you check the details provided when you receive any codes.
Codes may only be valid for certain items and the majority of codes will have an expiration date or a limited amount.
Shipping & Delivery
Is the shipping free?
We offer free shipping across Canada, except for Yukon, Northwest Territories, and Nunavut, where an additional delivery fee applies for other islands or remote areas.
How soon can I get the product after placing an order?
We'll arrange the shipment for your order the next 1~2 working days after payment (Monday-Friday, excluding public holidays). Usually, you will receive the parcel within 2~5 working days.
Can you deliver to a P.O. Box address?
We could not send the parcels to the P.O. Box address because it is likely to cause the parcel missing. Please make sure to enter a valid and specific address to avoid missing your goods.
Warranty
What is the warranty period for Power Queen batteries?
We offer a 5-year warranty for lithium batteries and a 2-year warranty for chargers. Please refer to our warranty policy for more details. https://ca.ipowerqueen.com/pages/warranty-policy.
Returns & Refunds
What's your Warranty Policy?
We provide a 5-year warranty for battery products and a 2-year warranty for chargers, provided that users use the products correctly according to the instructions in the product manual. The warranty period starts from the date of purchase by the user. For more details, please refer to our warranty policy: https://ca.ipowerqueen.com/pages/warranty-policy
Do you provide free return labels?
We offer a 7-day no-questions-asked return policy with free return shipping. However, if the return is due to personal reasons beyond the 7-day period, the return shipping cost will be the responsibility of the customer. For details, please contact our customer service to consult more about Power Queen's return and refund policy.
I received the wrong item What should I do?
Please don't worry, we will help you solve the problem. To resolve this issue as quickly as possible, could you please provide us with the following information:
1.What is your order number?
2. Could you please provide us with a photo of the item you received?
3. Could you please provide us with the shipment waybill? Once confirmed, we will apply a prepaid label for you to return the wrong items.
Additionally, we will ensure that the correct item is shipped to you. For any further assistance, please do not hesitate to contact us.
1.What is your order number?
2. Could you please provide us with a photo of the item you received?
3. Could you please provide us with the shipment waybill? Once confirmed, we will apply a prepaid label for you to return the wrong items.
Additionally, we will ensure that the correct item is shipped to you. For any further assistance, please do not hesitate to contact us.
I've received a damaged or defective item. What should I do?
Please don't worry. To better help you solve your problem, please contact our customer service and provide the following information:
1.What's your order number?
2. Could you please attach clear photos or videos showing the damage or defect. This will help us understand the issue better and expedite the resolution process.
1.What's your order number?
2. Could you please attach clear photos or videos showing the damage or defect. This will help us understand the issue better and expedite the resolution process.
When can l expect my refund?
Please don't worry. Once the battery is returned to our warehouse, we will process the refund within 3 business days, and the customer will receive the refund within 3 business days.
