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Orders will be shipped from our Canada warehouse usually can be delivered within 3-7 work days by UPS/FedEx. The delivery information is traceable by the tracking number provided.
We provide Five-year warranty and new battery replacement to the defective battery after it has been returned to us if the items you received are damaged, different, or not working.
Our customer service will help you solve any problem within 12-24 hours and we would provide satisfied solution for you.
You could also contact us by email:support.ca@ipowerqueen.com.
We have a specific technical team that combined with many experts in battery files from worldwide to help you analyze and understand technical problem,and we can provide a case of battery system for you if you needed.